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Can I retrieve ticket threads or post agent replies through the osTicket REST API?
No. The osTicket API currently only supports ticket creation and cron triggering. There is no read API and no reply endpoint. A full RESTful API is planned for v2.0. To build external integrations now, you must interact directly with the osTicket database or use custom PHP scripts.
Originally sourced from forum.osticket.com . osFAQ.org summarises community knowledge for quick reference.
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