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How do I view more detailed error logs for osTicket to troubleshoot outgoing email issues?
Enable DEBUG log level: Admin Panel > Settings > System > Default Log Level > set to DEBUG. Then check Admin Panel > Dashboard > System Logs. Additionally check: Apache/Nginx/IIS error logs, PHP error logs, MySQL/MariaDB error logs, and browser Developer Tools console and Network tabs.
Originally sourced from forum.osticket.com . osFAQ.org summarises community knowledge for quick reference.
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