⚠️ Heads up: This answer was last verified over 180 days ago and may be outdated.
Always cross-reference with the official forum
or documentation.
Tickets are not being created from email. I have email entry enabled and inbox set to check every 3 minutes but no tickets are created.
You need to create a cron job or scheduled task. See: https://docs.osticket.com/en/latest/GettingStarted/POP3-IMAPSettings.html
Originally sourced from forum.osticket.com . osFAQ.org summarises community knowledge for quick reference.
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