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Pagination shows incorrect ticket count in search results -- e.g. 'Showing 1-9 of about 9' when there are actually 14 tickets.

osTicket: 1.18.2 Checked:

In class.search.php, update the getTickets() (or equivalent count query) function call to pass $agent as an argument where it was previously missing. See fix thread: https://forum.osticket.com/d/102257-incorrect-ticket-count-in-custom-queue/8

Originally sourced from forum.osticket.com . osFAQ.org summarises community knowledge for quick reference.

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