Tickets are not being created from email. I have email entry enabled and inbox set to check every 3 minutes but no tickets are created.
You need to create a cron job or scheduled task. See: https://docs.osticket.com/en/latest/GettingStarted/POP3-IMAPSettings.html
Originally sourced from forum.osticket.com . osFAQ.org summarises community knowledge for quick reference.
Helpful
Report an error