An osTicket FAQ & Community Resources
The ost__search table was missing from the upgraded database -- this can happen when upgrading from very old versions that predate the search index table. Create the table from a…
The ost__search table is required for full-text search indexing and may not be created if the upgrade path skipped certain schema migrations. Create the table from a reference installation of…
v1.18.x is built directly on top of v1.17.x -- all features and fixes from v1.17.x are inherited in v1.18.x. A new major version (1.17 → 1.18) is triggered when major…
Upgrade to the latest supported version. v1.15.x is very old and unsupported. CSRF token issues in old versions are not fixed and upgrading is the only real solution.
If you used a git build, you must run the deploy command (see the osTicket GitHub readme). If you used the official package from osticket.com but the version is still…