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API

Can I retrieve ticket threads or post agent replies through the osTicket REST API?

osTicket: Not specified Checked:

No. The osTicket API currently only supports ticket creation and cron triggering. There is no read API and no reply endpoint. A full RESTful API is planned for v2.0. To build external integrations now, you must interact directly with the osTicket database or use custom PHP scripts.

Originally sourced from forum.osticket.com . osFAQ.org summarises community knowledge for quick reference.

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