Skip to main content

How do I view more detailed error logs for osTicket to troubleshoot outgoing email issues?

osTicket: Not specified PHP: 8.4 Checked:

Enable DEBUG log level: Admin Panel > Settings > System > Default Log Level > set to DEBUG. Then check Admin Panel > Dashboard > System Logs. Additionally check: Apache/Nginx/IIS error logs, PHP error logs, MySQL/MariaDB error logs, and browser Developer Tools console and Network tabs.

Originally sourced from forum.osticket.com . osFAQ.org summarises community knowledge for quick reference.

Helpful
Report an error