osTicket

Maintenence release version 1.17.1 was released today, and brings an enhancement and many improvements. Enhancements mail: Add plain:// encryption scheme hint (7c1b97b, 39d7625) Improvements mailer: Make Headers Valid Again (c08a8a8, aaee6b0, 0098155, 2223877, 020fa0d, 60c8c88) POP3 Configration can not saved (b84547b, ccd8445) fetcher: Errors Handling & Logging (384aad1, 22edf2b, c92006e) upgrader: Email Account Status (aee25d6) ... Read more

Today marks the release of major version 1.17, and brings an enhancement and many improvements.  This release also marks the end of support for version 1.15. Enhancements email: Set Default Email Message Encoding to UTF-8 (4656cf4, 8954f05) plugins: Multi-Instance Blacklist (5607751) mailer: Reset FROM Address when SMTP fails (75605a3) Issue: File ... Read more

Today marks the release of version 1.15.8, and brings an enhancement, improvements, and important Security updates. Enhancements issue: Check User Status (3a2f072) jquery: Update jQueryUI 1.13.1 (ed958d9) Improvements issue: Redactor Freezing (42525ac) Security mpdf: Unregister PHAR (57721de) issue: Form Elements & Attribute (45b6cf2) ... Read more

Today marks the release of version 1.16.2, and brings many improvements. Improvements Issue: Topic->getHelpTopics() don't return localized names when $allData = true (a078a0f) class.email: allow empty smtp_passwd when existing (0d0d8a1) Fixes permission issue when registration mode ist disabled (dee6a13) email: use correct e-mail formatting (7692637) Fix HTML syntax in ... Read more

Due to a bug with authentication plugins not displaying the "LOGIN WITH XXX" button the Devs over at osticket.com just pushed a hotfix version 1.15.3.1. The patch notes for this read: Improvements Auth: Service Name (da05573) If you were already running 1.15.3 please upgrade immediately. The new version is ... Read more

Today marks the release of a new stable version of osTicket. The new version 1.15.3 like the rest of the 1.15 branch requires PHP 7.2 to 7.4.  It will not work with PHP 7.1 or older. IMPORTANT: Several plugins were updated for this release also.  They are: Authentication :: LDAP and Active Directory, Storage:: ... Read more

A new stable version of osTicket was released about two (2) hours ago. The new version 1.15.2 like the rest of the 1.15 branch requires PHP 7.2 to 7.4.  It will not work with PHP 7.1 or older.  This release contains three (3) enhancements, twenty-one (21) improvements, and two (2) security updates.  Due ... Read more

The osTicket community forums are currently down because the forum software is being upgraded. This started at about 2pm EST. This post will be updated when they are back up. Update: 2:53pm, Forums are back up.

A new stable version of osTicket has just been released. The new version is 1.15.1. As with 1.15 you are now required to run PHP 7.2 to 7.4.  It will not work with 7.1 or older. This version adds two improvements. Improvements readme: Update PHP Version (a4c85d7) placeholder: Quote and encode ... Read more

A new stable version of osTicket has just been released. The new version is 1.15, and with it heralds several important things that you need to know.  First and foremost is that you are now required to tin PHP 7.2 to 7.4.  It will not work with 7.1 or older.  Secondly, it means that the ... Read more