osTicket

A new stable version of osTicket has just been released. The new version is 1.14.3. This version adds several enhancements, improvements, and security updates.  Additionally it upgrades several component packages used by the product. Note: this new version does not have database format changes, so the upgrader will note run if upgrading from ... Read more

A new stable version of osTicket has just been released version 1.14.2. This version adds several fixes, Note: this new version does not have database format changes, so the upgrader will note run if upgrading from 1.14. Here is an overview of all the new features and bug fixes included: Enhancements ... Read more

A new stable version of osTicket has just been released version 1.14.1. This version adds several fixes, Note: this new version does not have database format changes, so the upgrader will note run if upgrading from 1.14. Here is an overview of all the new features and bug fixes included: Improvements ... Read more

A new stable version of osTicket has just been released version 1.14. It also introduces some really useful new features including editing task threads, adding and removing Collaborators with out a page refresh. Note: the new version does have database format changes, so the upgrader will run. Here is an overview of ... Read more

The developer KevinTheJedi just announced the release of a new version of osTicket.  Version v1.14-RC.1.  This version is a Release Candidate for the forthcoming v1.14. You can read about it here: https://github.com/osTicket/osTicket/releases/tag/v1.14-rc2

The developer KevinTheJedi just announced the release of a new version of osTicket.  Version v1.14-RC.1.  This version is a Release Candidate for the forthcoming v1.14. This new version has some long awaited features: Ticket Merge - this feature allows you to combine two or more Tickets so that their threads will all be ... Read more

A new stable version of osTicket has just been released version 1.12.1. It also introduces some really useful new features including editing task threads, adding and removing Collaborators with out a page refresh.  Update: the new version does not have any database format changes, so the upgrader will not run [since it is not needed]. ... Read more

So you're running osTicket version 1.11.x or 1.11-rc1 and you don't want to upgrade it to current (1.12). Well if that is you then I have news and it is probably news that you are not going to like.  Due to the security issues in the 1.11 branch support for it has been discontinued effective ... Read more

A new stable version of osTicket has just been released version 1.12.0. It also introduces some really useful new features including ACL (Access Control List) and iFrame support.  Update: the new version does not have any database format changes, so the upgrader will not run [since it is not needed]. Here is an overview ... Read more

So you're running osTicket version 1.10.x and you want to upgrade it to current which as of this writing is 1.11.0, and you need a little help. Well, you've come to the right place.  One very important thing to note: contrary to what the osTicket FAQ at https://osticket.com/faq says, you need a newer version of ... Read more