An osTicket FAQ & Community Resources
NGINX does not support osTicket out of the box -- it requires manual rewrite/location block configuration. Add specific location blocks to your NGINX site config with fastcgi_split_path_info and PATH_INFO support…
Enable DEBUG log level: Admin Panel > Settings > System > Default Log Level > set to DEBUG. Then check Admin Panel > Dashboard > System Logs. Additionally check: Apache/Nginx/IIS…
The root cause was partial table imports from previous osTicket instances into ost_form_entry. The object_id values in the imported rows collided with existing ticket IDs, causing the system to attach…
This is likely a firewall/WAF issue on your shared host. Contact your hosting provider -- it is a very common issue with shared hosts.
NGINX is not supported out of the box. Use a supported web server like Apache, LiteSpeed, or IIS. If you want to use NGINX you must manually add the required…