ntozier

This section is devoted to the articles on this site about the 1.8 tree from version 1.8ST to 1.8.11. Articles for osTicket 1.8.x: HELP: Upgrading osTicket 1.8.1.2 to current (1.9rc) HELP: Using the osTicket 1.8.1.2 API HELP: How to manually update a client/user phone number in osTicket 1.8.1.x HELP: osTicket ... Read more

After a long time and many release candidates have released osTicket the 1.10 stable. You can get this version via github or preferably at https://osticket.com/download.  It features a bunch of new enhancements and some improvements/bug fixes, and an several security/performance updates.  Here is a list of the changes: Enhancements Support Passive Email Threading (#3276) Introduce ... Read more

This mod was updated on 15 Dec 2015 Ever since 1.9 was released my old article on how to add a client side open ticket list has been deprecated. The article that your reading now is yet another updated version to work with both the 1.9.x and 1.10rc2 releases. One of the features ... Read more

In case you have lived under a rock the newest osTicket v1.10 should be out soon. While the developers don't give exact dates it's been three (3) months since RC2 was released, and there have been a lot (180 as of this article) commits since it's release. Here is a quick summary of all the ... Read more

There is a new version of the 1.9 series, specifically the stable 1.9.12  You can get this version via github or at http://osticket.com/download.  It features some improvements/bug fixes, and an important performance update.  Here is a list of the changes:   Improvements Fix missing search box adding user to organization (#2431) Fix incorrect update time ... Read more

There is a new version of the 1.9 series, specifically the stable 1.9.9  You can get this version via github or at http://osticket.com/download.  It features some improvements/bug fixes, and an important security update.  Here is a list of the changes: Enhancements Properly balance stripped and invalid HTML (#2145) ... Read more

There is a new version of the 1.9 series, specifically the stable 1.9.8.1  You can get this version via github or at http://osticket.com/download.  It features some improvements/bug fixes.  Here is a list of the changes: Add option to disable email address verification Fix crash upgrading from osTicket v1.6

There is a new version of the 1.9 series, specifically the stable 1.9.8  You can get this version via github or at http://osticket.com/download.  It features some improvements/bug fixes, and an important security update.  Here is a list of the changes: Enhancements Update user information for existing users when importing CSV ... Read more

There is a new version of the 1.9 series being released soon! This maintenance release specifically stable version 1.9.6  can be grabbed via github or preferably at  http://osticket.com/download once it's released.  It features some enhancements, improvements/bug fixes, and and a few Performance and Security fixes.  Here is a list of the changes: Enhancements New Message-Id system ... Read more

There is a new version of the 1.9 series, specifically the stable 1.9.5.1  You can get this version via github or at http://osticket.com/download.  It features some improvements/bug fixes, and an important security update.  Here is a list of the changes: Improvements Fix file.php to serve files added to system before osTicket v1.9.1 (e02ab9a) Fix file.php ... Read more